Rewards App Faqs

MOOYAH Rewards is an app-based loyalty program we designed to thank our wonderful Guests (that’s you!). Rewards members receive points for every transaction ($1 spent = 1 point) by scanning their receipts or placing an app order or online while logged in at order.mooyah.com. You can exchange your points earned for your favorite menu items up to a free burger.

With our free MOOYAH Rewards App (Apple & Android smartphones), expect bonus points, random rewards and special gifts to come your way! Click here to download.

No way! There’s a web interface you can use to earn and redeem points. This website doesn’t have all the features (or fun) of our app, so only use this if you don’t have a supported smartphone. Click here to manage your points through the web portal.

You can earn points and redeem rewards at any participating United States restaurant. At this time, our loyalty app is not valid internationally at our restaurants in Canada or the Middle East and select campus locations in the U.S.

There are 3 ways to earn points for your MOOYAH purchases: 1) Scan the barcode on the bottom of your receipt with the MOOYAH Rewards App or 2) Scan your app using the scanner at the register (at select restaurants) when you’re ordering your meal or 3) Place an order online through our app or at order.mooyah.com while logged in. Points are automatically added to your account when logged in & ordering online (no need to scan your receipt!).

10 points. Transactions are rounded to the nearest dollar amount from the sub total (before tax). For example: a purchase from $9.00 to $9.49 would round down to 9 points, but a purchase of $9.50 to $9.99 would round up to 10 points.

Yes! Earning points for online orders is automatic if you are logged into your account and no additional action is needed from you (you don’t need to scan the receipt barcode). Note that if you check out as a guest, you will not receive points.

No, only one unlocked reward or app offer can be used per transaction.

Your points will only expire if your app account is inactive for 365 consecutive days. You must make at least one check-in per year to keep all points intact.

The unlocked reward or offer is reset for use at another time (so it’s not lost). You’ll find it in your Inbox or Redeem screen after the 5 minute window until it expires. You might need to reload the page or close and reopen the app for the offer to return.

Points are not awarded for gift card purchases. They are awarded when you redeem the gift card for food purchases at MOOYAH.

No. You can only redeem one offer or reward at a time. Each reward within the program is separate and cannot be combined with any other offer or promotion.

You can only redeem a reward once every 4 hours.

You can scan your app at any point during your order prior to payment processing, and you’ll receive your points. Expect your points to be added in about 10 minutes after your order is completed.

Absolutely! You can scan the barcode at the bottom of your receipt to get your points. Barcodes stay valid for 31 days after your purchase.

Nope! We have a team ready to take care of any of your app issues that may arise. We will make sure you get all your points, and that you’re always satisfied (because we love you). Just fill out our short form.